Refund policy

We want you to be happy with your Fortress Active purchase.

• Refunds: Unworn, unwashed, odor-free, and pet-hair-free items with all original tags attached may be returned within 14 days of delivery for a refund to your original payment method.

• Exchanges: Unworn, unwashed items with tags attached may be exchanged within 14 days of delivery for a different size.

• Final sale items cannot be returned or exchanged.

• Customers are responsible for return shipping costs.

• All returns are subject to inspection upon receipt. We reserve the right to deny returns that do not meet our policy conditions.

To start a return or exchange:
Email us at returns@fortressactive.com with your order number and request.

As a small-batch brand, this policy helps us maintain quality and fair pricing while ensuring every garment reaches you in perfect condition.